TERMS OF USE

Effective Date: April 1, 2026; Last Updated: April 29, 2026

1. Introduction and Acceptance of Terms

Welcome to Unintended Journey, operated by Jordan Shields, Inc. ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of the website located at www.unintended-journey.com (the "Website"), including all content, features, services, products, blog posts, podcast materials, and digital or physical purchases made through the Website.

By accessing or using this Website, clicking "I Agree," completing a purchase, or otherwise engaging with any content or service on this Website, you agree to be legally bound by these Terms and all policies incorporated herein by reference. If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Jordan Shields, Inc. We reserve the right to modify these Terms at any time. Changes become effective upon posting to the Website with an updated Effective Date. Continued use of the Website after any such changes constitutes your acceptance of the revised Terms.

2. Eligibility

The Website is intended for use by individuals who are at least 13 years of age. By using this Website, you represent and warrant that:

You are at least 13 years of age;
You have the legal capacity to enter into a binding agreement;
You are not prohibited from using the Website under applicable law;
All information you provide to us is accurate, current, and complete;
If you are making a purchase, you are at least 18 years of age or have the consent of a parent or legal guardian.

If you are a parent or guardian permitting a minor to use this Website, you agree to be responsible for that minor's use, including all purchases made.

3. Permitted Use of the Website

3.1 Authorized Use

You may use this Website for lawful personal, non-commercial purposes only. Authorized uses include:

Browsing Website content, blog posts, and podcast materials;
Purchasing physical or digital copies of books and other merchandise;
Subscribing to the podcast or newsletter;
Contacting us through the provided contact forms;
Downloading materials expressly made available for download, such as book previews.

3.2 Prohibited Use

You agree not to:

Use the Website for any unlawful, fraudulent, or unauthorized purpose;
Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content without our express written permission;
Transmit any spam, unsolicited messages, malware, viruses, or harmful code;
Interfere with or disrupt the integrity or performance of the Website or its infrastructure;
Attempt to gain unauthorized access to any part of the Website, its servers, or related systems;
Use automated bots, scrapers, or similar tools to access, index, or collect data from the Website;
Impersonate any person or entity or misrepresent your affiliation with any person or entity;
Post or transmit any content that is defamatory, obscene, discriminatory, threatening, or otherwise objectionable;
Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices on the Website.

4. Book Purchase: Physical Copies

4.1 Ordering

When you place an order for a physical book through our Website, you agree to provide accurate and complete billing and shipping information. All orders are subject to availability and acceptance by Jordan Shields, Inc. We reserve the right to cancel or refuse any order at our sole discretion, including in cases of suspected fraud, incorrect pricing, or product unavailability.

4.2 Pricing and Payment

All prices listed on the Website are in U.S. dollars (USD) and are subject to change without notice. Sales tax will be applied where required by applicable law based on your shipping address. We accept payment via major credit cards, debit cards, and other payment methods displayed at checkout.

4.3 Shipping and Delivery

We ship to addresses within the United States. Shipping timelines are estimates only and are not guaranteed. Standard domestic orders typically ship within 5–10 business days of order placement.

5. Returns, Refunds and Exchanges: Physical Copies

5.1 Return Eligibility

We want you to be satisfied with your purchase. Physical books may be returned within 30 days of the delivery date, provided the book is in its original, unread, and undamaged condition.

5.2 Non-Returnable Items

Books that have been read, highlighted, or written in;
Digital products, downloadable content, or eBooks;
Signed or personalized copies of books.

6. Digital Products and Downloads

All sales of Digital Products are final. Because digital files can be downloaded and retained immediately upon purchase, we do not offer refunds for Digital Products except in cases where the file is corrupt or inaccessible.

7. Intellectual Property

All content on this Website — including text, photographs, logos, and podcast episodes — is the property of Jordan Shields, Inc. or its licensors.

8. Podcast Terms

Podcast content is intended for informational and entertainment purposes only. Opinions expressed by guests or hosts are their own and do not constitute professional advice.

9. Disclaimers and Limitation of Liability

THIS WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF THE AMOUNT YOU PAID IN THE LAST 12 MONTHS OR $100.

10. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of California. Any dispute shall be settled by binding arbitration in Marin County, California.

11. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

Jordan Shields, Inc.
Attn: Legal Department
Email: jordanshieldsbooks@gmail.com

3.1 Authorized Use

You may use this Website for lawful personal, non-commercial purposes only. Authorized uses include:

Browsing Website content, blog posts, and podcast materials;
Purchasing physical or digital copies of books and other merchandise;
Subscribing to the podcast or newsletter;
Contacting us through the provided contact forms;
Downloading materials expressly made available for download, such as book previews.

3.2 Prohibited Use

You agree not to:

Use the Website for any unlawful, fraudulent, or unauthorized purpose;
Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content without our express written permission;
Transmit any spam, unsolicited messages, malware, viruses, or harmful code;
Interfere with or disrupt the integrity or performance of the Website or its infrastructure;
Attempt to gain unauthorized access to any part of the Website, its servers, or related systems;
Use automated bots, scrapers, or similar tools to access, index, or collect data from the Website;
Impersonate any person or entity or misrepresent your affiliation with any person or entity;
Post or transmit any content that is defamatory, obscene, discriminatory, threatening, or otherwise objectionable;
Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices on the Website.